Managing Workplace Stress and Conflict
Workplace stress and conflict can have a negative impact on any company. Employers to employees must learn how to manage their work-related stress and conflicts so that they can perform at their best.
- Common causes of workplace stress and conflict
- Tips for controlling your emotions
- Helpful exercises to control the effects of stress and conflict
Available Formats
eGuide
eGuide
- The cost of workplace stress and conflict
- Impact of stress on job retention
- Causes of workplace stress
- Psychological causes of workplace stress
- Personal stress
- Causes of workplace conflicts
- Taking charge of your emotions
- The ABCs of emotions
- Keeping your cool at work
- Self-awareness training
- Cool-down methods
- Relaxation methods
- Deep-breathing
- Progressive muscle relaxation training
- Getting along with others
- Strategies for getting along with coworkers
- How to speak to others
- How to respond when spoken to
- Criticism
- Constructive criticism
- How to give criticism
- Destructive criticism
- Confrontation
- Avoiding confrontation
- Confrontation strategies
- Effective communication
- Active listening
- Assertiveness training
- Benefits of AT
- Lacking assertiveness
- Negative costs associated with lacking assertiveness
- Self-control
- Cognitive strategies
- Behavioral and lifestyle strategies
- Resources
- Screens: 150
- Platform: iOS and Android
- Product Code: 02-0533-000-01
- ISBN: 978-1-937099-70-1
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